StageNow 3.3 (and later) allows the .bin file(s) generated during the NFC Staging process to be used for staging a device from a USB drive or SD card.

To automatically stage a device from a USB drive or SD card:

  1. Generate .bin file(s) using the NFC Profile Staging procedures above.
  2. Create a folder called /Stagenow on a USB drive or SD card.
  3. Copy the .bin file(s) to the new folder's root level.
  4. Attach (or insert) the storage device and boot the (new or enterprise-reset) device to be staged.
When the .bin file is found, the set-up wizard is skipped and staging begins.

Note: Staging Profiles stored on an SD card take precedence over USB.

To manually stage a device from a file on the device:

  1. Generate .bin file(s) using the NFC Profile Staging procedures above.
  2. Copy the .bin file(s) to any location on the device.
  3. Launch the StageNow client and tap the "Browse" button.
  4. Navigate to and tap the .bin file copied in Step 2 to begin staging.

Staging Wait Conditions

The following pop-up screens can appear during staging, indicating the device is performing an operation and that staging will complete when it is done.

Initializing

Following a device reboot, Zebra components such as the MX Framework can require as much as two minutes to initialize and prepare for staging. If staging is initiated during this time, the StageNow Client indicates displays a pop-up similar to the image below:

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Acquiring IP

A delay can sometimes occur if staging requires an IP address, such as during "scan-and-dock," when the operator scans a barcode and places the device in an Ethernet cradle. Staging pauses until the device acquires the IP address and performs network operations such as downloading a file from the StageNow staging server. under such scenarios, a pop-up appears similar to the image below:

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Downloading

The pop-up shown below indicates that the client is processing a staging profile that contains a command to download content from a staging server. This often indicates an OS update package.

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StageNow Client Menu

In the StageNow application, select the three vertical dots at the top right of the window to open the StageNow menu.

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Last Staging Error

If staging fails, a screen similar to the image below appears. To troubleshoot, review the log to determine the cause of the error by selecting "Yes" from the staging failure screen. To view the log later, select "Last Staging Error" from the StageNow Client menu.

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HINT: To identify the error(s) in the log, refer to the characteristic-error or parm-error in the log contents.

Note: The Last Staging Error screen displays content only if there are errors in the staging operation. If the staging operation is successful, this screen is empty.

Log Path

To configure the log file path, select the menu icon and select Log Path.

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The Log Path window opens.

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Enter the new path and select Done to update the path, or cancel to retain the existing path.

View Client Info

Select View Client Info to view software version information for the device.

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Use this screen to determine whether the device has full or partial StageNow feature functionality.

  • Full Functionality - the OSx Version is the same as the MXMF Version.

  • Partial Functionality - the OSx Version is less than the MXMF Version. See the Feature Compatibility section of the specific Setting Types to determine if the device supports that feature.

  • No Functionality - no OSx Version.

Audio Staging Help

NOTE: Audio staging is NOT supported on Zebra's "SD660-platform" devices, which currently includes:

  • PS20
  • TC52
  • TC57
  • TC72
  • TC77

Select Audio Staging Help for tips for successful audio staging. Select Dismiss on any screen to dismiss the help.

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Rapid Deployment Client

Devices running Jelly Bean and some running older versions of KitKat include the Rapid Deployment (RD) Client instead of StageNow. Such devices can scan a StageNow-generated barcode with the RD Client. This initiates a network connection for installing MX and the StageNow Client on the device and launches StageNow and the specified settings Profile. However, older OS versions might reduce available device functions and/or StageNow features.

Specifically, to stage a device that includes RD Client:

  1. The administrator uses the StageNow Workstation Tool to generate RD or StageNow profile barcode(s).

  2. The operator uses the device to scan the barcode(s). This downloads and installs other device components, including the MX Framework and the StageNow Client.

  3. The device reboots, and the StageNow Client automatically launches and applies Profile settings to complete the staging process.

Note:
This SD Client staging process does not apply to re-branded devices.

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